Refund & Return Policy

Refund Policy

We’re dedicated to ensuring an exceptional experience for each of our customers.

To cancel your order, please note that this is only possible if the order has not yet been shipped. Kindly inform us of any cancellation requests within 24 hours of placing your order.

In case of any refund, it will be credited to the source account within 7-10 business days 

If you encounter any of the following issues, we’re here to help with a refund or replacement:

• Incorrect shipment received
• Damaged product received

Return & Replacement Policy

All replacements and returns will typically be delivered within 5-8 business days.

Should either of these apply, please let us know within three days of delivery. To assist us in serving you quickly, include photos and relevant details in your email. We apologize for any inconvenience and appreciate the opportunity to make it right.

To start your request, please reach out to us at support@sohraibeauty.com. 

Your satisfaction is our priority.